Shipping policy

LAST UPDATED: July 18, 2026

notionlabs
Via Don Giovanni Minzoni, Sesto San Giovanni, MI 20099, Italy
support@notionlabs.store | +39 347 650 7600

1. INTRODUCTION

1.1 This Shipping Policy explains how digital products are delivered to you after purchase from notionlabs.

1.2 All products sold on this website are digital only. No physical goods are sold, shipped, or delivered.

1.3 This policy replaces any traditional shipping policy. There is no shipping, packaging, courier, tracking number, or physical return associated with any purchase.

2. DELIVERY METHOD

All products are delivered electronically via: 
(a) Email: A download link and order confirmation are sent to the email address provided at checkout.
(b) Account Access: Your notionlabs account is updated with access to purchased templates.
(c) Download Links: Template download links are available in your account dashboard.

All delivery methods are instantaneous upon payment confirmation.

3. DELIVERY TIMEFRAME

3.1 Digital delivery occurs immediately after payment is successfully processed.

3.2 You should receive your order confirmation email within 5 minutes of completing your purchase.

3.3 If you do not receive your confirmation email within 1 hour, please check your spam folder and then contact support@notionlabs.store.

4. ACCESS TO TEMPLATES

4.1 Your purchased templates are available for download immediately after purchase.

4.2 Access is provided through your notionlabs account dashboard.

4.3 You can download your templates at any time after purchase.

4.4 Downloaded templates are yours to keep.

5. ACCOUNT SETUP

5.1 To access your digital content, you will need to create an account or log in to your existing account.

5.2 Account registration requires your email address and a password of your choosing.

5.3 After purchase, your account is automatically updated with access to your purchased templates.

6. TECHNICAL REQUIREMENTS

To access and use the digital templates, you need: 
(a) An active Notion account
(b) Internet access
(c) A compatible device (computer, tablet, or smartphone)
(d) A modern web browser

You are responsible for ensuring your device and internet connection meet these requirements.

7. LOST OR MISSING DELIVERY

7.1 If you have not received your order confirmation or download link within 1 hour of purchase, please check your spam or junk folder.

7.2 If you still cannot locate your delivery, contact support@notionlabs.store with your order number and the email address used at checkout.

7.3 We will resend your access information to your registered email address.

8. NO PHYSICAL SHIPPING

As all products are digital, there is no: 
(a) Physical packaging
(b) Shipping or handling fees
(c) Courier services
(d) Tracking numbers
(e) Insurance for shipment
(f) Delivery address required (beyond billing address)

Any reference to "delivery," "shipping," or similar in other policies refers exclusively to electronic digital delivery.

9. SUPPORT

If you experience any issues with delivery or access, please contact us:

notionlabs
Via Don Giovanni Minzoni, Sesto San Giovanni, MI 20099, Italy
Email: support@notionlabs.store
Phone: +39 347 650 7600

We aim to respond to all support inquiries within 24 hours.